Customers message wherever they found you
Someone who saw your post on Instagram will DM you there. Someone who found you on Google will text. You can't control where enquiries come from, but you can see them all in one place.
One inbox and a business number
Every message in one place, on one phone
Texts on your phone, emails in one app, Facebook messages in another, Instagram DMs you only see a day later. Enquiries get buried. One inbox puts every conversation in one place, from a business number that keeps your personal one private.
What it does
One inbox for everything
Texts, emails, website chat, Facebook and Instagram messages all arrive in one stream you can reply from.
A business number
A UK number for your business that rings on your existing phone. Calls and texts are logged against each customer.
Phone app included
Reply to anything from the app while you're between jobs. The customer sees the reply on the channel they used.
Voicemails as text
Voicemails are transcribed and dropped into the inbox, so you can read them in a few seconds.
Without it
- Enquiries scattered across five different apps
- Your personal number on the side of the van
- Facebook and Instagram messages missed for days
- No record of who called and what was said
With it
- One place to check, one place to reply
- Your personal number stays private
- Every message is answered from the same app
- A full history for every customer
How we set it up
- 1
We connect your channels
Your business number, email, website chat, Facebook page and Instagram account all feed into the inbox.
- 2
You install the app
Log in on your phone and you'll get a notification for every new message.
- 3
Reply from anywhere
Answer from the van, the yard or the sofa. Everything's saved against the customer.
A business number changes how you come across
A dedicated number on your website and van looks established, keeps work calls separate from family ones, and means every business call is logged.
It's what makes the rest work
Missed call text back, follow-up and review requests all run through the same inbox, so every conversation with a customer is in one history.
Common questions
Calls and texts on your business number, email, your website chat, and your Facebook and Instagram business accounts.
Yes. You can add people and assign conversations so nothing gets answered twice or not at all.
Yes, call recording can be switched on. You'll need to tell callers they're being recorded.
No. Everything runs through an app on the phone you already use.
Included in the website plan, along with everything else in the system. See pricing
Book a call
Let's see what your website should be doing
A 15-minute call. We look at how enquiries reach you now, and show you what we'd build for your trade. No hard sell.