Why reviews matter more than your website copy
Customers trust other customers. A page of five-star reviews from people in their town does more selling than anything you can write about yourself.
You know reviews win you work, but asking for one at the end of a job feels awkward, and by the time you get home you've forgotten. Review requests go out automatically after every job, so your reputation grows every week whether you remember or not.
Mark a job as done and the customer gets a friendly text or email with a direct link to leave you a Google review.
The message uses their name and mentions the job, so it reads like a thank-you from you.
If someone tells us they weren't happy, you get an alert straight away so you can ring them and put it right.
See new reviews as they come in and reply to them from your dashboard.
Your review link goes into the system so customers land straight on the review box.
Usually a few hours after the job, while it's fresh. Worded the way you'd say it.
Mark jobs done from your phone and the requests go out on their own.
Customers trust other customers. A page of five-star reviews from people in their town does more selling than anything you can write about yourself.
Google takes the number, quality and recency of your reviews into account when it decides who to show in the map results. A steady flow of new reviews keeps you visible.
Google doesn't allow businesses to only ask happy customers for reviews. So everyone gets the same request. If someone tells us they're unhappy, we also let you know straight away, so you can sort it out.
Yes. Google lets businesses ask customers for reviews. It doesn't allow buying reviews, rewarding them, or only asking happy customers, so we don't do any of those.
You get an alert so you can call them and put it right. Most problems are fixed with a quick phone call.
It reads like a personal thank-you from you, with their name and the job you did.
That's when it helps most. Every job from now on becomes a chance for a new review.
Included in the website plan, along with everything else in the system. See pricing
A 15-minute call. We look at how enquiries reach you now, and show you what we'd build for your trade. No hard sell.
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