Why speed wins the job
When someone needs a trade, they ring a few numbers in a row. Whoever gets back to them first usually gets the job, because they've stopped looking. A text within seconds puts you first, even when you physically can't pick up.
Missed call text back
Miss the call. Keep the customer.
You're up a ladder, under a van or driving between jobs. The phone rings, you can't answer, and that customer rings the next number on Google. Missed call text back sends them a text from your business number straight away, so they wait for you instead.
What it does
Instant text from your number
The moment a call rings out, the caller gets a text from your business number saying you're on a job and you'll be back to them shortly.
Written in your words
We set up the message with you: your name, your tone, what you'd like to know about the job. It reads like you sent it.
Works out of hours too
Evening and weekend callers get a reply that tells them when you'll be in touch, instead of a voicemail they won't leave.
The reply comes to you
When they text back, it lands in your inbox and on your phone app, logged against their name in your CRM.
Without it
- Callers hang up without leaving a voicemail
- By the time you ring back, they've booked someone else
- You have no idea how many calls you're missing
- Evening and weekend enquiries go nowhere
With it
- Every missed caller hears from you within seconds
- The conversation starts by text, while you're still on the job
- Every missed call is logged with a name and number
- Out-of-hours callers know when you'll be back to them
How we set it up
- 1
We set up your number
You get a business number that rings on the phone you already carry. Put it on your website, van and Google listing.
- 2
We write the message
We agree the wording with you, including what to say during working hours and after them.
- 3
It runs on every call
From then on, every call you can't take gets an instant text, and every reply comes to your inbox.
Why voicemail doesn't do the job
Most people don't leave a voicemail for a business they haven't used before. They just try the next one. A text gives them something to reply to, on their own time, without having to call again.
Why it needs to sit inside a system
A text on its own is a nice touch. Connected to your CRM and follow-up, every missed call becomes a named lead you can see, chase and turn into a booked job.
Common questions
No. Your business number rings on the phone you already have. Your personal number stays private.
In most cases, yes. We'll talk through the options on our call, including forwarding your current number.
Whatever you want it to. We set it up with you so it sounds like you, and you can change it whenever you like.
Yes, unless you tell us to leave certain numbers out, like suppliers or family.
Included in the website plan, along with everything else in the system. See pricing
Book a call
Let's see what your website should be doing
A 15-minute call. We look at how enquiries reach you now, and show you what we'd build for your trade. No hard sell.