Privacy Policy
Last updated: 9 October 2026
1. Who we are
Conolink Ltd(“Conolink”, “we”, “us”) builds websites and lead systems for UK trade businesses, and runs Meta and Instagram advertising for exterior cleaning companies. We are the controller of the personal data described in this policy.
Unit 82a, James Carter Road, Bury St Edmunds, IP28 7DE, United Kingdom
Email: leo@conolink.com
Phone: 07700 148334
2. What data we collect
- When you book a call: your name, email address, phone number, business name and anything you tell us in the booking form.
- When you contact us: the details and messages you send by phone, text, email, Facebook or Instagram, including call records and voicemails.
- When you visit this site: technical data such as your IP address, browser, device and the pages you view, collected by our hosting provider for security and performance.
- Visit statistics: anonymous, aggregated page views and page speed, collected without cookies.
- Advertising data, only if you accept cookies: which advert brought you here and which pages you looked at, shared with Meta (see section 5).
3. How we use your data
- To arrange and hold the call you booked, and follow up afterwards
- To reply to messages and calls you send us
- To provide our services if you become a client
- To keep this website secure and working well
- To measure and improve our Facebook and Instagram adverts, if you have accepted advertising cookies
After you contact us, we may send you follow-up texts or emails about our services. You can stop these at any time by replying STOP or emailing us. We never sell your data.
4. Our legal basis (UK GDPR)
- Legitimate interests: following up on a call or enquiry you started, running our business, and keeping the site secure.
- Contract: providing the services you sign up for.
- Consent: advertising cookies and the Meta Pixel. You can withdraw consent at any time (see section 6).
5. Who we share it with
- GoHighLevel (US): our booking calendar, CRM, phone system and inbox. Your booking details, messages and call records are stored there. Privacy policy
- Vercel (US): hosts this website and provides our cookieless visit statistics. Privacy policy
- Meta Platforms Ireland: only if you accept advertising cookies. The Meta Pixel in your browser, and our server through Meta's Conversions API, tell Meta which pages you viewed and which advert you came from, along with your IP address and browser details, so we can measure our adverts. Privacy policy
Where data is transferred outside the UK, these providers rely on approved safeguards such as the UK International Data Transfer Agreement or standard contractual clauses.
6. Cookies
We only set advertising cookies if you click “Accept all” on our cookie banner. If you choose “Essential only”, the Meta Pixel never loads and nothing is shared with Meta.
| Cookie | Set by | What it does | When | Kept for |
|---|---|---|---|---|
| conolink_consent | Conolink | Remembers whether you accepted or declined tracking cookies | Always (strictly necessary) | 180 days |
| conolink_utm | Conolink | Remembers which advert or link brought you to the site | Only if you accept | 30 days |
| _fbp, _fbc | Meta | Measures how well our Facebook and Instagram adverts work | Only if you accept | 90 days |
Our booking calendar is provided by GoHighLevel and may set its own cookies when you use it. To change your choice on our cookies at any time:
7. How long we keep your data
Enquiry and booking data is kept for up to 2 years from our last contact. If you become a client, we keep your records for the length of our working relationship plus 6 years, to meet tax and accounting rules. We delete data sooner if you ask and we have no legal reason to keep it.
8. Your rights
Under UK GDPR you have the right to:
- Get a copy of the personal data we hold about you
- Have inaccurate data corrected
- Have your data deleted
- Object to us using your data, including for marketing
- Restrict how we use your data
- Move your data to another provider
- Withdraw consent you have given, at any time
Email leo@conolink.com and we will respond within one month. You can also complain to the Information Commissioner's Office at ico.org.uk.
9. Changes to this policy
If we change how we use your data, we will update this page and the date at the top.